Order no. 20721/2024 on the establishment of a single contact point for handling complaints about deepfake content was published in the Official Journal Part I No. 455 of 17 May 2024.
A single point of contact is to be set up within the Ministry of Research, Innovation and Digitalisation with the purpose of receiving and assigning with a view to resolution complaints about the distribution of audio/video content that has been digitally manipulated for malicious purposes, such as the manipulation of public opinion, blackmail, fraud or as part of propaganda and disinformation campaigns with the potential to impact the integrity of electoral processes.
The Information Technology and Digital Transformation Directorate within the Ministry of Research, Innovation and Digitalisation is, through its IT department, responsible for:
- the creation of a contact form on the website of the Ministry of Research, Innovation and Digitalisation, where complaints can be uploaded about audio/video content that has been digitally manipulated for malicious purposes and shared via online social media platforms, streaming sites and search engines
- receiving and evaluating complaints regarding the existence of audio/video content for which there exists a reasonable suspicion of digital manipulation for malicious purposes
The evaluation and transmission of data received from the population for reporting purposes by the Information Technology and Digital Transformation Directorate, via its IT department, and the Communication, Transparency and Social Dialogue Directorate will take place within a maximum of one hour during the hours of 08.00-22.00, or within a maximum of 12 hours outside of this period, throughout the pre-election and election period.
Source: Order no. 20721/2024 on the establishment of a single contact point for handling complaints about deepfake content
